of Matthews
5549 Potter Rd, Matthews, NC 28104 • (704) 821-2005

Policies & Procedures

Kids ´R´ Kids is open to you, the parent, any time your child is present in the school. For the safety of all children, we do request that you make your presence known to the person in charge and cooperate in not disrupting the School´s program.

Parents are encouraged to eat breakfast or lunch with their child(ren) while at their School. (See Director for details.)

Children Served
Kids ´R´ Kids Learning Academies are open to children ages 6 weeks to 12 years old without discrimination on the basis of political affiliation, religion, race, color, sex, mental or physical disabilities.

Hours of Operation
Hours of operation for our Kids ´R´ Kids Learning Academy are Monday through Friday from 6:30 am - 6:30 pm, 12 months a year. 

The school will be closed in observance of the following Holidays :

New Year`s Day, MLK, Good Friday, Memorial Day, 4th of July, Labor Day, Thanksgiving (Thurs & Fri), Christmas Eve & Day.  If a holiday falls on a Saturday, we will close the Friday before.  If a holiday falls on a Sunday, we will close the following Monday.  Full tuition is due for weeks that include holidays or closings due to inclement weather.

Kids ´R´ Kids Schools are licensed for specific hours of operation.  Early arrival and late pick-up cannot be allowed.

If children are left at the School after closing time and no word is received from the parent(s) or an emergency contact cannot be reached, authorities will be contacted.

After the School´s licensed closing time, the School will charge a late pickup fee.

Upon enrollment, your child(ren) will need all state, county and Kids ´R´ Kids forms completed in a timely manner. All forms necessary will be provided by our School.

Information on forms regarding your child(ren) or specific School forms must be updated as needed.

Breakfast, lunch, and afternoon snacks are available at Kids ´R´ Kids School. Information will be provided by the School on any charges that may apply. The School will also provide information on the schedule meals and snacks are served as well as monthly menus.

For bottle-fed children, parents must provide prepared formula placed in bottles with your child`s first and last name and date labeled on each bottle. Although we do provide all Gerber/Beech Nut jar foods in stage 2  as well as all cereals for all infants, we will inform you of other policies regarding baby foods.

Monthly menus for children on table food are available for review.

Please see the Director for information regarding special diets and allergies.  For the safety of so many children that have a severe allergic reaction to peanuts, we are a "No Peanut" facility and therefore do not allow any outside food to be brought into the school unless approved by a director.

A tuition and fee schedule will be provided by the school. You will be informed of all rates, discounts, late fees, breakfast charges, activity fees, registration fees, check return fees, and any School specific fees.
(Fees may vary per School.)

The tuition and fee schedule will also provide you with information as to when payment is due and any late charges to be applied. Also included on the tuition and fee schedule will be the School Policy on Attendance explaining the number of days that require full tuition, half tuition, and vacation days allowed.
(Policy may vary per School.)

Our school administers only rescue breathing medications, Epi-Pen treatments, and ointments/lotions.  A medication form must be filled out completely and signed by the parent or guardian before any medication can be given.

Medications must be in the original container and labeled as follows: child´s name, current date, deatailed dosage amount, times to be given, expiration date; and any other special instructions.

(Your director will inform you of any School specific policies that cover medications.)

Medical Emergency
If a child becomes ill, injured, or has an adverse reaction to prescribed medication while at the School, the parent(s) or emergency contact person will be notified immediately.

If it is necessary to seek immediate medical attention for a child, the child will be transported to the designated medical facility. * The child´s vehicle and emergency medical permission forms, as well as the health information file, will accompany the child.

In the event of an occurrence of a communicable disease as outlined by the Department of Health, written notification will be posted on the classroom door within 24 hours or the next business day.

*(The designated medical facility will be listed on all emergency, transportation, and enrollment forms.)

Transportation (To and From Public School)
Transportation is provided from public or private elementary or grade schools designated by the School.

Transportation Agreements are signed once for each school year.

Vehicle Emergency Forms must be completed and information kept up-to-date.

If your child will not be picked up by the School from school at the end of the school day, you must notify the School in advance. The School will inform you of the time by which you must make this notification.

Transportation (Field Trips)
Field Trip Permission Forms must be signed and dated for each field trip.

Vehicle Emergency Forms must be completed and information kept up-to-date.

Children going on field trips must wear a Kids ´R´ Kids t-shirt.

An identification bracelet will be provided by the School for each child.

Internet Access
Internet access to your child´s classroom is by password only. By enrolling your child at Kids ´R´ Kids, you consent that your child(ren) may also be seen on the Internet by other persons with their password viewing their children in the same classroom.

If Internet Access is available at your School, you will be given information upon enrollment.

Severe Weather, Fire or Emergency Situations
If an emergency situation develops such as severe weather, fire, physical damage to the building, or any other situation that poses a threat, the safety of the children is our first concern.

The School is equipped with a weather band radio, a fire alarm sprinkler system and fire extinguishers. Fire and severe weather drills are conducted according to state and county regulations or every 30 days.

If there is an emergency situation and it becomes necessary to close the School, parents will be notified to make arrangements for early pickup.

If there is inclement weather and it is determined that the School will not open, closing information can be found on www.wsoctv.com , our website, the school`s voicemail system, or via our Twitter account. 

If an emergency situation develops and it is determined that the building or premises are unsafe, your child(ren) will be transported to a safe location.

Parents will be notified of the situation and you will be required to pick up your child(ren) as soon as possible.

Alcohol, Drugs, and Tobacco
In our effort to provide a safe, healthy environment for each child to grow and develop, we maintain a School free of alcohol, drugs, and tobacco use.

The use or presence of alcohol, drugs, and tobacco is prohibited in the building or anywhere on the grounds by School staff, parents, or anyone visiting the School.

The use or presence of alcohol, drugs, and tobacco is prohibited during any outing or field trip as well as on any vehicle used by the School to transport your child(ren).

At Kids ´R´ Kids Learning Academies we use a method of "redirection" to guide your child(ren) toward appropriate behavior. If a child is engaged in behavior not conducive to a safe and happy learning environment, the teacher will "redirect" the child toward appropriate behavior. (The use of physical punishment or harsh language is prohibited.)

Parents or guardians are required to abide by the Kids ´R´ Kids Discipline Policy any time they are on School property.

Dismissal Policy
The staff will work with each child to fulfill the needs of that child, and every effort will be made to provide a positive learning experience. Special needs will be accommodated when possible.

Kids ´R´ Kids Learning Academies reserves the right to ask parents to make alternative arrangements for care if it is determined that a child´s needs cannot be met or the child has not adjusted to group care provided by the School. In the event behavior becomes disruptive to the program or becomes a problem that poses an unsafe situation for the child, other children in the class, or the child`s teachers, alternative arrangements will be required.

If you, as a parent, are uncooperative in completing and returning forms, fail to pay your tuition on time, fail to follow any state or county regulations, or fail to follow any Kids ´R´ Kids Policy or Procedure, it may be necessary to dismiss your child(ren) from the School.

The Parent`s Role
The relationship between parents and School staff is vital to the success of a child´s experience. A partnership must be formed the first day with open communication and understanding that the development and growth of the child is our top priority.

Parents can assist and help ensure a smooth transition by doing the following:

Sign children in and out at the front desk and then escort them to their designated class. Have all forms completed promptly. Update forms as needed when changes occur (i.e. new phone number, address, etc.). Keep staff informed of special needs or changes that might affect your child´s behavior. Notify the School if your child is ill. Do not bring an ill child to the School. Notify the School if your child will be absent. Notify the School if you will be later than usual picking up your child. Provide a change of clothes marked with your child´s name (School is not responsible for lost clothing). Children should be dressed properly for the weather and play. Do not allow children to bring toys. Participate in the School´s special activities. Attend scheduled parent meetings and conferences. Ask questions and address concerns as they arise.

Kids ´R´ Kids Learning Academies reserves the right to change or revise any policies, procedures, or tuition/fee schedules when deemed necessary. Written notification will be provided to parents.

Kids ´R´ Kids Learning Academies is referred to as Kids ´R´ Kids, Kids ´R´ Kids School, and School.

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